User Terms of Service ("Agreement")

Last updated: April 8, 2026

Please read this Agreement carefully before clicking the "I Agree" button, creating an account, or using Greek Connect. By accessing or using the Application, You agree to be bound by these terms.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Agreement:

  • Account means a unique account created for You to access the Application or parts of the Application.

  • Agreement means this User Terms of Service that forms the entire agreement between You and the Company regarding the use of the Application.

  • Application means the Greek Connect software platform, including the web application, mobile applications, APIs, and any related services provided by the Company, whether accessed through a web browser, downloaded to a Device, or otherwise.

  • Chapter means a fraternity chapter, sorority chapter, or other organization that subscribes to the Application for use by its members.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Greek Connect LLC.

  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.

  • Country refers to: Georgia, United States

  • Device means any device that can access the Application such as a computer, a cellphone or a digital tablet.

  • Subscription means a recurring billing arrangement under which a Chapter pays for access to the Application on a periodic basis (e.g., monthly or annually).

  • Third-Party Services means any services or content (including data, information, applications and other products and services) provided by a third-party that may be displayed, included or made available by the Application.

  • You means the individual accessing or using the Application or the company, Chapter, or other legal entity on behalf of which such individual is accessing or using the Application, as applicable.

Acknowledgment

By clicking the "I Agree" button, creating an Account, or using the Application, You are agreeing to be bound by the terms and conditions of this Agreement. If You do not agree to the terms of this Agreement, do not click on the "I Agree" button, do not create an Account, and do not use the Application.

This Agreement is a legal document between You and the Company and it governs Your use of the Application made available to You by the Company.

The Application is licensed, not sold, to You by the Company for use strictly in accordance with the terms of this Agreement.

Eligibility

You must be at least 13 years of age to use the Application. If You are between the ages of 13 and 18 (or the age of legal majority in Your jurisdiction), You may only use the Application with the consent of a parent or legal guardian who agrees to be bound by this Agreement. By using the Application, You represent and warrant that You meet these eligibility requirements.

Account Registration and Security

To use certain features of the Application, You must create an Account. When creating an Account, You agree to:

  • Provide accurate, current, and complete information during registration;

  • Maintain and promptly update Your Account information to keep it accurate;

  • Maintain the security and confidentiality of Your login credentials and not share Your Account with any other person;

  • Immediately notify the Company of any unauthorized use of Your Account or any other breach of security; and

  • Accept responsibility for all activities that occur under Your Account, whether or not authorized by You.

The Company reserves the right to suspend or terminate Your Account at any time if information provided during registration or thereafter proves to be inaccurate, not current, or incomplete.

License

Scope of License

The Company grants You a revocable, non-exclusive, non-transferable, limited license to access and use the Application strictly in accordance with the terms of this Agreement.

If You are accessing the Application on behalf of a Chapter or other organization, the license granted herein extends to the authorized members of that Chapter or organization, subject to the terms of the applicable Subscription and this Agreement.

Chapter and Organization Use

Chapter as Contracting Party

If You subscribe to a paid plan on behalf of a Chapter or other organization, that Chapter or organization is the contracting party for the Subscription and is responsible for all fees, compliance with this Agreement, and all use of the Application by its members. The individual who subscribes on behalf of a Chapter represents and warrants that they have the authority to bind the Chapter or organization to this Agreement.

Organization Responsibility for Member Use

If You use the Application on behalf of a Chapter or organization, that entity is fully responsible for all use of the Application by its members, officers, and any other individuals who access the Application through the Chapter's Account or Subscription. This includes, without limitation, any Content posted, data entered, communications sent, or actions taken by such individuals. The Company shall not be liable for any claims, disputes, or damages arising from the use of the Application by a Chapter's members.

Administrator Controls and Responsibility

Chapter administrators are solely responsible for managing member access, permissions, roles, and data within the Application. This includes, without limitation:

  • Granting, modifying, and revoking access and permissions for members and officers;

  • Ensuring that only authorized individuals have administrative privileges;

  • Overseeing dues collection, financial transactions, and billing activities conducted through the Application;

  • Managing and safeguarding Chapter data, including member information; and

  • Ensuring that all use of the Application by Chapter members complies with this Agreement and applicable laws.

The Company is not responsible for any disputes between a Chapter and its members arising from administrator actions, including but not limited to data deletion, incorrect charges, unauthorized access granted by an administrator, or misuse of administrative privileges. Chapters are encouraged to implement their own internal policies governing administrator access and conduct.

No Fraternity Oversight Liability

The Company does not supervise, control, direct, or endorse any Chapter activities, events, decisions, or conduct, whether conducted through the Application or otherwise. The Company is a technology provider only and has no role in the governance, operations, membership decisions, disciplinary actions, or internal affairs of any Chapter or organization.

The Company shall not be liable for any claims, damages, losses, or legal proceedings arising from or related to: (a) hazing, harassment, discrimination, or any other misconduct by a Chapter or its members; (b) organizational decisions made by a Chapter using the Application; (c) disputes between a Chapter and its members, national organization, host institution, or any third party; or (d) any Chapter's failure to comply with applicable laws, regulations, university policies, or organizational bylaws. Use of the Application does not create any agency, partnership, joint venture, or employment relationship between the Company and any Chapter or its members.

Chapter Financial Responsibility

Greek Connect is a software platform only. The Company does not manage, control, hold, or assume responsibility for any financial transactions between Chapters and their members, including but not limited to dues, fees, assessments, fines, reimbursements, or any other monetary exchanges facilitated through the Application.

The Company is not a bank, money transmitter, payment processor, or fiduciary. The Company does not hold funds on behalf of any Chapter or member, does not guarantee the collection or disbursement of any payments, and bears no liability for disputes arising from financial transactions between Chapters and their members. Chapters are solely responsible for ensuring that their financial activities conducted through the Application comply with all applicable laws and regulations, including tax obligations and financial reporting requirements.

To the extent that the Application integrates with third-party payment processors to facilitate transactions, such transactions are governed by the terms and policies of those third-party providers. The Company disclaims all liability for errors, delays, failures, or disputes related to such third-party payment processing.

Subscriptions and Billing

Subscription Plans

Access to certain features of the Application requires a paid Subscription. Details of available Subscription plans, including pricing and features, are presented at the time of purchase or on Our website.

Billing

By subscribing to a paid plan, You authorize the Company to charge the applicable fees to Your designated payment method on a recurring basis (e.g., monthly or annually) until You cancel. All fees are quoted in U.S. dollars unless otherwise stated.

Cancellation

You may cancel Your Subscription at any time by contacting Us or through the Account settings in the Application. Cancellation will take effect at the end of the current billing period, and You will retain access to paid features until that period expires.

Refunds

Subscription fees are non-refundable except where required by applicable law. The Company may, in its sole discretion, offer refunds or credits on a case-by-case basis.

Price Changes

The Company reserves the right to change Subscription pricing at any time. If the price of Your Subscription increases, We will notify You at least 30 days in advance. Your continued use of the Application after a price change takes effect constitutes Your acceptance of the new price.

Payment Processing

Payments may be processed by third-party payment providers, including Stripe. By providing Your payment information, You agree to the terms and privacy policies of the applicable payment processor in addition to this Agreement. The Company does not store complete credit card numbers or payment credentials on its servers and is not responsible for any errors, failures, or security breaches caused by third-party payment processors.

Failed Payments and Suspension

If a payment fails or Your payment method is declined, the Company will make reasonable efforts to notify You and provide an opportunity to update Your payment information. If payment remains outstanding, the Company may suspend or restrict access to paid features of the Application until the balance is resolved. Continued failure to pay may result in termination of Your Subscription. The Company reserves the right to charge applicable late fees or collection costs to the extent permitted by law.

Taxes

All fees are exclusive of taxes unless otherwise stated. You are responsible for all applicable taxes, duties, and governmental assessments (excluding taxes based on the Company's net income) arising from Your Subscription. If the Company is required to collect or remit taxes on Your behalf, such taxes will be added to Your invoice or charged to Your payment method.

User Content

Ownership

You retain ownership of any Content that You submit, post, or display on or through the Application. The Company does not claim ownership over Your Content.

License to Your Content

By submitting, posting, or displaying Content on or through the Application, You grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such Content solely for the purpose of operating, providing, and improving the Application. This license terminates when You delete Your Content or Your Account, except where Your Content has been shared with others and they have not deleted it.

Responsibility for Content

You are solely responsible for the Content that You post, upload, or otherwise make available through the Application. You represent and warrant that You own or have the necessary rights and permissions to use and authorize the Company to use Your Content as described in this Agreement.

Feedback License

If You provide the Company with any feedback, suggestions, ideas, enhancement requests, or recommendations regarding the Application ("Feedback"), You hereby grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable, and transferable license to use, reproduce, modify, create derivative works from, distribute, and otherwise exploit such Feedback for any purpose without restriction, attribution, or compensation to You. You acknowledge that the Company is not obligated to use any Feedback and that Feedback does not constitute confidential or proprietary information.

Acceptable Use Policy

You agree not to use the Application to:

  • Violate any applicable federal, state, local, or international law or regulation;

  • Post, upload, or transmit Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, or otherwise objectionable;

  • Impersonate any person or entity, or falsely state or misrepresent Your affiliation with a person or entity;

  • Engage in hazing, bullying, harassment, or discrimination against any individual or group;

  • Interfere with or disrupt the Application, servers, or networks connected to the Application;

  • Attempt to gain unauthorized access to any part of the Application, other Accounts, computer systems, or networks connected to the Application;

  • Use any robot, spider, scraper, or other automated means to access the Application for any purpose without Our express written permission;

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Application;

  • Remove, alter, or obscure any proprietary notices, labels, or marks on the Application;

  • Use the Application to send unsolicited communications, promotions, advertisements, or spam;

  • Introduce any viruses, trojan horses, worms, or other malicious or harmful code; or

  • Encourage or enable any other individual to do any of the foregoing.

The Company reserves the right, in its sole discretion, to investigate and take appropriate action against anyone who violates this section, including but not limited to: removing or disabling access to Content without prior notice; suspending or terminating Accounts; and reporting violations to law enforcement authorities and cooperating fully with any resulting investigation. The Company may take any of these actions at any time, without notice, and without liability to You or any third party.

Content Moderation and Reporting

Monitoring

The Company may, but is not obligated to, monitor, review, or edit Content posted on or through the Application. The Company has no duty to pre-screen Content and assumes no responsibility for Content posted by users. The absence of Company action regarding any Content does not constitute approval or endorsement of that Content.

Reporting

If You become aware of any Content or conduct that violates this Agreement or is otherwise objectionable, You may report it to the Company at contact@greekconnect.app. The Company will review reports in good faith but is not required to take any specific action in response. The Company retains sole discretion in determining what action, if any, to take in response to a report.

Moderation Discretion

The Company's enforcement of the Acceptable Use Policy is at its sole discretion. The Company may take action against any Content or Account that it reasonably believes violates this Agreement, applicable law, or the rights of any third party, regardless of whether a report has been filed. The Company's decision to act (or not act) in any particular instance does not create an obligation to act in any other instance, nor does it create any liability for the Company.

Intellectual Property

The Application, including its original content (excluding Content provided by users), features, functionality, design, source code, graphics, logos, and trademarks, is and will remain the exclusive property of the Company and its licensors.

Privacy

Your use of the Application is also governed by Our Privacy Policy, available at https://www.getgreekconnect.com/privacy. Please review the Privacy Policy, which describes how We collect, use, and share information about You. By using the Application, You consent to the practices described in the Privacy Policy.

Third-Party Services

The Application may display, include or make available third-party content (including data, information, applications and other products and services) or provide links to third-party websites or services.

You acknowledge and agree that the Company shall not be responsible for any Third-party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. The Company does not assume and shall not have any liability or responsibility to You or any other person or entity for any Third-party Services.

You must comply with applicable Third parties' Terms of agreement when using the Application. Third-party Services and links thereto are provided solely as a convenience to You and You access and use them entirely at Your own risk and subject to such third parties' Terms and conditions.

Service Availability

The Company will make reasonable efforts to keep the Application available and operational. However, the Application may be temporarily unavailable due to scheduled maintenance, upgrades, or circumstances beyond the Company's control. The Company does not guarantee any specific level of availability or uptime and shall not be liable for any downtime or interruption in service.

Beta Features

The Company may, from time to time, offer access to features, services, or functionality that are designated as "beta," "preview," "early access," or similar ("Beta Features"). Beta Features are provided "as-is" and "as available" without any warranties of any kind, and may contain bugs, errors, or other issues.

The Company may modify, suspend, or discontinue any Beta Feature at any time without prior notice and without liability to You. Beta Features may not be covered by the Company's standard support or service level commitments. Your use of Beta Features is voluntary and at Your own risk. Feedback You provide regarding Beta Features may be used by the Company without restriction or obligation.

Term and Termination

This Agreement shall remain in effect until terminated by You or the Company. The Company may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from the Company, in the event that You fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting Your Account and ceasing all use of the Application.

Upon termination of this Agreement, You shall cease all use of the Application and delete all copies of the Application from Your Device. Any provisions of this Agreement that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

Effect of Termination on Data

Upon termination of Your Account, the Company may permanently delete Your Content and Account data. The Company is not obligated to retain, provide, or return any of Your Content after termination. You are responsible for exporting any data You wish to keep prior to termination.

Termination of this Agreement will not limit any of the Company's rights or remedies at law or in equity in case of breach by You (during the term of this Agreement) of any of Your obligations under the present Agreement.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its parents, subsidiaries, affiliates, officers, directors, employees, agents, partners and licensors (if any) from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your use of the Application; (b) Your Content; (c) Your violation of this Agreement or any law or regulation; or (d) Your violation of any right of a third party.

No Warranties

The Application is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Application will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Application, or the information, content, and materials or products included thereon; (ii) that the Application will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Application; or (iv) that the Application, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law. To the extent any warranty exists under law that cannot be disclaimed, the Company shall be solely responsible for such warranty.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Agreement and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You for the Application or through the Application in the twelve (12) months preceding the event giving rise to the claim, or 100 USD, whichever is greater.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Application, third-party software and/or third-party hardware used with the Application, or otherwise in connection with any provision of this Agreement), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You.

Dispute Resolution

Informal Resolution

Before filing any formal legal action, You agree to first contact the Company at contact@greekconnect.app and attempt to resolve the dispute informally for at least ninety (90) days. If the dispute is not resolved within that period, either party may proceed as outlined below.

Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or validity thereof, that cannot be resolved informally shall be settled by binding arbitration administered in accordance with the rules of the American Arbitration Association ("AAA"). The arbitration shall take place in the State of Georgia, United States, and shall be conducted by a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION.

Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted only on an individual basis and not as a class action, class-wide action, consolidated action, or representative action. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration against the Company.

Costs and Fees

Each party shall bear its own costs and expenses (including attorneys' fees) in connection with any arbitration proceeding. The arbitration filing fees and arbitrator compensation shall be governed by the AAA's rules. If the arbitrator finds that either the substance of Your claim or the relief sought is frivolous or brought for an improper purpose, the arbitrator may award the prevailing party its reasonable attorneys' fees and costs.

Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights. Additionally, disputes that qualify for small claims court may be brought in small claims court in the State of Georgia.

Copyright and DMCA Policy

The Company respects the intellectual property rights of others. If You believe that any Content available on or through the Application infringes Your copyright, You may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing the following information in writing to the Company:

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner;

  • Identification of the copyrighted work claimed to have been infringed;

  • Identification of the material that is claimed to be infringing and where it is located in the Application;

  • Your contact information, including address, telephone number, and email address;

  • A statement that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

  • A statement, made under penalty of perjury, that the information in Your notification is accurate and that You are authorized to act on behalf of the copyright owner.

DMCA notices should be sent to: contact@greekconnect.app. The Company reserves the right to remove Content alleged to be infringing and to terminate Accounts of repeat infringers.

Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under this Agreement where such failure or delay results from circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, labor disputes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of telecommunications or information systems infrastructure, hacking, cyberattacks, or any other event not within the Company's reasonable control.

Severability and Waiver

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Assignment

You may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of the Company. The Company may assign this Agreement or any of its rights or obligations hereunder without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of this section shall be null and void. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Electronic Communications Consent

By creating an Account or using the Application, You consent to receive communications from the Company electronically, including by email, push notification, or notices posted within the Application. You agree that all agreements, notices, disclosures, and other communications that the Company provides to You electronically satisfy any legal requirement that such communications be in writing.

Changes to this Agreement

The Company reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material We will provide at least 30 days' notice prior to any new terms taking effect. Notice may be provided by email to the address associated with Your Account or by posting a notice within the Application. What constitutes a material change will be determined at the sole discretion of the Company.

By continuing to access or use the Application after any revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You are no longer authorized to use the Application.

Governing Law

This Agreement and any dispute arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. To the extent that any lawsuit or court proceeding is permitted hereunder, You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Fulton County, Georgia, United States.

Entire Agreement

The Agreement, together with the Privacy Policy and any Subscription terms presented at the time of purchase, constitutes the entire agreement between You and the Company regarding Your use of the Application and supersedes all prior and contemporaneous written or oral agreements between You and the Company.

You may be subject to additional terms and conditions that apply when You use or purchase other Company's services, which the Company will provide to You at the time of such use or purchase.

Contact Us

If You have any questions about this Agreement, You can contact Us:

Greek Connect

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